University Clinical Center Sarajevo (UKCS) is a leading professional, educational, teaching and research health institution in Bosnia and Herzegovina. The institution aims to provide the best health care to patients in accordance with European and world standards, guided by the values ​​of teamwork, developing responsibility towards the community, adherence to codes of ethics, strategic resource management, constant improvement of diagnostic and therapeutic procedures and treatment methods. educated staff, which ultimately contributes to improving the satisfaction of the crucial interest group of the Center – users of health services.